Data retention policy
WorkStory retains only data that provides use to our service (such as user feedback, review data) and absolutely no personal data from any Slack authentications. The only user data we hold is the user's slack user id, access token, team id, team name, and the other authentication data provided by Slack.
Data archiving and removal policy
WorkStory will remove all Slack authentication data upon the user disconnecting their account, which they may do at any time.
Data storage policy
WorkStory will store Slack authentication data in a PostgreSQL database hosted on Google Cloud.
Data hosting details
Google Cloud is our main source of data storage
Data hosting company
Google Cloud
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
gpt-5.6-luna
LLM retention settings
All agent calls send store: false, so OpenAI retains no request or response content for retrieval and keeps no conversation state. Prompt content is not written to WorkStory logs.
LLM data tenancy policy
OpenAI's shared multi-tenant API. No dedicated or private deployment. Customer data is never used to train or fine-tune models. Requests are stateless. Agent tool access is scoped to the caller's own company and permissions.
LLM data residency policy
WorkStory's own infrastructure runs in Google Cloud us-east1. LLM calls go to OpenAI's standard US API endpoints; no regional data residency option is enabled on our OpenAI account.