Enterpret Wisdom
Enterpret brings customer intelligence into Slack, where your team makes decisions.Ask and explore
Mention @Enterpret Wisdom in any channel, thread, or DM. Get answers grounded in your customers' feedback from support tickets, NPS, app reviews, sales calls, and every source connected to Enterpret. Every response includes citations.Things you can ask:
- "What are the top complaints this week?"
- "Compare onboarding issues vs pricing in the last 90 days"Learn moreStay informed
Surface quality issues before they scale with Quality Monitor. Catch escalation risks early with Escalation Shield. Get scheduled updates on what matters to you with Feed and Dashboard subscriptions. All delivered directly to your channels.Link previews
Paste an Enterpret link in any conversation and see a rich preview of the feedback record, chart, or summary right in Slack. Your team gets the context without clicking through.Please note: Enterpret uses large language models to generate responses. Answers may occasionally contain inaccuracies. Source citations are provided with every response so claims can be verified. A paid Slack plan is required to use the Chat tab experience.
Mention @Enterpret Wisdom in any channel, thread, or DM. Get answers grounded in your customers' feedback from support tickets, NPS, app reviews, sales calls, and every source connected to Enterpret. Every response includes citations.Things you can ask:
- "What are the top complaints this week?"
- "Compare onboarding issues vs pricing in the last 90 days"Learn moreStay informed
Surface quality issues before they scale with Quality Monitor. Catch escalation risks early with Escalation Shield. Get scheduled updates on what matters to you with Feed and Dashboard subscriptions. All delivered directly to your channels.Link previews
Paste an Enterpret link in any conversation and see a rich preview of the feedback record, chart, or summary right in Slack. Your team gets the context without clicking through.Please note: Enterpret uses large language models to generate responses. Answers may occasionally contain inaccuracies. Source citations are provided with every response so claims can be verified. A paid Slack plan is required to use the Chat tab experience.
Enterpret Wisdom will be able to view:
Enterpret Wisdom will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Enterpret Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Enterpret keeps Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy ( https://www.enterpret.com/privacy-and-policy#Policy1 ) while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting, or other purposes), whichever is longer.
Data archiving and removal policy
Enterpret's data removal policy states that all customer data will be permanently deleted within 30 days after the termination of the contract or upon receipt of an explicit request for deletion.
Data storage policy
Enterpret's data storage policy stipulates that client data is stored on AWS infrastructure, where it is encrypted both at rest and in transit. Moreover, any personally identifiable information (PII) is purged from the data before storage.
Data center location(s)
United States
Data hosting details
Cloud-hosted
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
Anthropic Claude Sonnet 4.6
LLM retention settings
Amazon Bedrock does not retain input or output data from LLM inference requests. Enterpret retains query text and responses for quality evaluation. Customer data is not sent to Anthropic for model training.
LLM data tenancy policy
Enterpret operates in a single-tenant model per customer organization. Each query is scoped to one organization's feedback corpus — no cross-tenant data access. The LLM never mixes data from different organizations in the same context.
LLM data residency policy
Enterpret accesses Anthropic Claude via Amazon Bedrock in AWS US regions. All LLM inference occurs within AWS infrastructure. Anthropic does not receive or store input/output data when accessed through Bedrock.
Certifications & compliance
SOC attestation
ISO/IEC-27001 certification
GDPR commitment
Data deletion request procedure
Client's can submit their request for data deletion over our support email. Post an explicit confirmation from the client, we delete the data from our system.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Okta, OneLogin, Rippling, Azure
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
no
Contact for security issues
integrations@enterpret.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
N/A
Uses token rotation
no