Enterpret Notifications
Enterpret provides a comprehensive customer feedback analysis solution that harnesses the power of Machine Learning to uncover insights from a variety of sources, such as support conversations, App Store reviews, and social media posts. Our advanced models can understand the meaning of each sentence and cluster similar feedback to identify key patterns without requiring customer tagging schema.The Enterpret Bot for Slack brings these insights directly to your Slack channels, providing you with feedback subscriptions, dashboard reports, and anomalies alerts. Our solution is designed to help you gain a better understanding of your customers' feedback, improve your products and services, and enhance overall customer satisfaction.
Permissions
Enterpret Notifications will be able to view:
Enterpret Notifications will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Enterpret Inc.
Company headquarters location
India
Terms of service
Privacy & data governance
Data retention policy
Enterpret keeps Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy ( https://www.enterpret.com/privacy-and-policy#Policy1 ) while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting, or other purposes), whichever is longer.
Data archiving and removal policy
Enterpret's data removal policy states that all customer data will be permanently deleted within 30 days after the termination of the contract or upon receipt of an explicit request for deletion.
Data storage policy
Enterpret's data storage policy stipulates that client data is stored on AWS infrastructure, where it is encrypted both at rest and in transit. Moreover, any personally identifiable information (PII) is purged from the data before storage.
Data center location(s)
United States
Data hosting details
Cloud-hosted
Data hosting company
AWS
App/service has sub-processors
no
Certifications & compliance
SOC attestation
Data deletion request procedure
Client's can submit their request for data deletion over our support email. Post an explicit confirmation from the client, we delete the data from our system.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
integrations@enterpret.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
N/A
Uses token rotation
no