JustCall
JustCall is a cloud phone and SMS system that comes packed with advanced capabilities like automation, integrations, and analytics. It ensures productive experiences for agents, sales reps, and managers.With JustCall integration, you can supercharge your Slack dashboard with advanced communication features.:white_check_mark: Follow-up with customers and lead 3x faster without having to leave Slack.
:white_check_mark: Your team can keep track of all outbound, inbound, and missed calls centrally.
:white_check_mark: Missed a call? No worries! JustCall sends voicemails directly to your channel. Play & listen to messages right from your Slack window.
:white_check_mark: Ensure everyone on the team is on the same page. Get updates if someone has generated or deleted a phone number, or if you have added a new member to your JustCall account.JustCall and Slack work together seamlessly and keep you updated about customer-facing conversations in real-time.★ Boosted team productivity
Enable your team to communicate with leads and customers effectively. Foster an environment of efficient collaboration and improved conversations.★ Unified communication experience
JustCall for Slack minimizes the need to toggle between apps, allowing for seamless team interactions and more focused work.★ Smooth integration for better workflows
Unlock seamless connectivity between customer-facing and collaboration tools, improving overall workflow efficiency and user satisfaction.Get started with JustCall in minutes – https://justcall.io. Sign up for a 14-day free trial.
:white_check_mark: Your team can keep track of all outbound, inbound, and missed calls centrally.
:white_check_mark: Missed a call? No worries! JustCall sends voicemails directly to your channel. Play & listen to messages right from your Slack window.
:white_check_mark: Ensure everyone on the team is on the same page. Get updates if someone has generated or deleted a phone number, or if you have added a new member to your JustCall account.JustCall and Slack work together seamlessly and keep you updated about customer-facing conversations in real-time.★ Boosted team productivity
Enable your team to communicate with leads and customers effectively. Foster an environment of efficient collaboration and improved conversations.★ Unified communication experience
JustCall for Slack minimizes the need to toggle between apps, allowing for seamless team interactions and more focused work.★ Smooth integration for better workflows
Unlock seamless connectivity between customer-facing and collaboration tools, improving overall workflow efficiency and user satisfaction.Get started with JustCall in minutes – https://justcall.io. Sign up for a 14-day free trial.
Permissions
JustCall will be able to view:
JustCall will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Privacy & data governance
Data retention policy
We only retain the Personal Data collected from a User for as long as the User’s account is active or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:
the contents of closed accounts are deleted within 6 months of the date of closure.
backups are kept for 12 months.
information on legal transactions between Client and JustCall is retained for a period of 10 years.
Data archiving and removal policy
We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an Integrated Service, you may contact us to help@justcall.io to make your request. At your request, we will have any reference to you deleted or blocked in our database.
You may update, correct, or delete your Account information and preferences at any time by accessing your Account settings page on the Service. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.
Data storage policy
We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an Integrated Service, you may contact us to help@justcall.io to make your request. At your request, we will have any reference to you deleted or blocked in our database.
You may update, correct, or delete your Account information and preferences at any time by accessing your Account settings page on the Service. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.
Data center location(s)
United States
Data hosting details
Cloud
Data hosting company
Google Cloud & Amazon Web Services
App/service has sub-processors
no
Certifications & compliance
Privacy Shield notice
GDPR commitment
Data deletion request procedure
We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an Integrated Service, you may contact us to help@justcall.io to make your request. At your request, we will have any reference to you deleted or blocked in our database.
You may update, correct, or delete your Account information and preferences at any time by accessing your Account settings page on the Service. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, the satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
You may decline to share certain Personal Data with us, in which case we may not be able to provide you some of the features and functionality of the Service.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
dev@justcall.io
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
Stripe for processing payment
Intercom for customer communication
Uses token rotation
no