Chat:Bridge
zAgile's Chat:Bridge app provides a seamless conversation link between Salesforce and Slack. From any Chatter-enabled object, collaborate with your Slack teams via public channels, exchange messages & files, maintain conversation threads on both sides.Chat:Bridge consists of a Salesforce package and an App for Slack.
Admin privileges are needed to install and configure each in its respective application.To install Chat:Bridge, download Salesforce Package from Salesforce AppExchange
https://appexchange.salesforce.com/listingDetail?listingId=a0N3A00000EJbu9UADChat:Bridge Installation and Configuration Instructions
Access the documentation for installation and configuration
https://docs.zagile.com/cb/V1.6/Contact developers at support@zAgile.com for assistance with installation and setup of Chat:Bridge
Admin privileges are needed to install and configure each in its respective application.To install Chat:Bridge, download Salesforce Package from Salesforce AppExchange
https://appexchange.salesforce.com/listingDetail?listingId=a0N3A00000EJbu9UADChat:Bridge Installation and Configuration Instructions
Access the documentation for installation and configuration
https://docs.zagile.com/cb/V1.6/Contact developers at support@zAgile.com for assistance with installation and setup of Chat:Bridge
Permissions
Chat:Bridge will be able to view:
Chat:Bridge will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
zAgile Inc.
Company headquarters location
United States
Privacy & data governance
Data retention policy
Chat:Bridge stores minimal Data from Slack and Salesforce (user names, emails and channels). The data is retained for as long as Chat:Bridge components are installed in a customer’s application. The Data that we store is only to support the product functionality. Logs are retained for a period of 14 days.
Data archiving and removal policy
Data is removed within 30 days following removal of Chat:Bridge components from a customer's application.
Data storage policy
Data is encrypted at rest with AES-256 using Salesforce’s Heroku storage services.
Data center location(s)
United States
Data hosting details
Chat:Bridge App for Slack is hosted on the Salesforce Heroku platform.
Data hosting company
Salesforce Heroku
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
Data deletion request procedure
A customer may request removal of their data via support@zagile.com. Data will be removed within 5 business days.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2023-07-24
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta, OneLogin, Google Cloud SSO
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@zagile.com
Has a vulnerability disclosure program
no
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Third party services used by this app
Platform provider Salesforce Heroku
Uses token rotation
no